By purchasing or booking a health screening package through the LIVF website, you agree to the following terms and conditions.
1. Health Screening Packages
LIVF offers health screening packages containing specific tests as described on the respective package page. The tests included, pricing and package details may vary between packages.
2. Booking & Payment
A health screening booking is considered confirmed after successful payment through the available payment methods on the website. Customers are responsible for providing accurate name, contact and other required information during checkout.
3. Sample Collection
Blood or other sample collection will be carried out according to the appointment arranged by the LIVF team and/or the designated laboratory service provider. Customers are requested to be available at the confirmed time and location.
4. Test Reports
Test reports will be generated based on the samples collected and the tests included in the selected package. Reports may be made available electronically and shared with the customer through the communication channel provided during booking.
5. Medical Interpretation
A health screening report provides test results and should not be considered a medical diagnosis by itself. Customers are advised to consult a qualified healthcare professional for interpretation of abnormal or concerning results and for further medical advice.
6. Customer Information
Customers are responsible for providing accurate information required for booking, appointment scheduling and report communication.
7. Appointment Changes
If you need to change your appointment, please contact the LIVF team as early as possible. Rescheduling will be subject to appointment availability and the applicable cancellation/rescheduling policy.
8. Changes to Packages
LIVF reserves the right to modify package contents, pricing, availability or service arrangements when necessary. Any applicable changes will be communicated through the website or relevant customer communication.
9. Contact
For questions regarding your health screening booking, please contact the LIVF team through the contact details provided on the website.